Outbound Hosts and Ports for AirShield

Modified on Fri, May 12, 2023 at 1:44 PM

The following hostnames and outbound ports are required for AirShield to operate when using Ethernet behind a firewall. 


No inbound port mappings are required for the AirShield to operate. DHCP is enabled by default to obtain IP Addressing, Routing and DNS resolvers.


HostnamePortPurpose
api.802secure.net443/tcpCommunication to the 802 Secure cloud for data and AirShield command/control.

Multiple connections are made every 1-2 minutes and typically terminate in less than a minute.
puppet-bb27199ad137.802secure.net8140/tcpSoftware updates - Required for regular maintenance with a connection being made every 45 minutes.
support.802secure.net22/tcp
123/udp
8838/tcp
Maintenance/support of AirShield

22/tcp is not required for operation but may be required for additional troubleshooting. It may be blocked if desired.

123/udp is used for network time protocol synchronization. AirShield will honor a DHCP-provided NTP server if this host can not be reached.

8838/tcp is a secured proxy to reach additional software updates.


The default NTP servers are:

  • support.802secure.net
  • [0-3].pool.ntp.org

Should these services be unavailable a valid NTP server MUST be configured via DHCP Option 42.


AirShield can be configured to use internal proxies via the serial console or via SSH. Open a support ticket for access credentials. This will override the support.802secure.net 8838/tcp proxy.


External Notification Source IP Addresses

Notifications that are configured to send to Internet-accessible addresses will come from one of the following source IP addresses:

  • IPv4: 34.203.86.122
  • IPv6: 2600:1f18:413f:7d32:4518:5067:6edd:a8ae


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